Privacy policy

PRIVACY POLICY

Last updated: [Insert Date]

Cheeky Studio operates this website and provides workshops, custom rug services, and related products and services (the “Services”). This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us.

Please read this Privacy Policy carefully. By using our Services, you acknowledge that you have read and understood how your information is collected and used.

PERSONAL INFORMATION WE COLLECT

We may collect and process the following personal information:

• Contact details (name, email address, phone number)
• Billing and payment information
• Booking and order details
• Communications with us
• Device and usage information (including IP address and browsing activity)

HOW WE COLLECT YOUR INFORMATION

We collect personal information:

• Directly from you when you make a booking, purchase, or enquiry
• Automatically when you use our website (via cookies and analytics tools)
• Through third-party services that support our operations

HOW WE USE YOUR INFORMATION

We use your personal information to:

• Process bookings, purchases, and payments
• Provide and manage our services
• Communicate with you regarding your booking or order
• Improve our website, services, and customer experience
• Send marketing communications (you can opt out at any time)
• Prevent fraud and ensure security

PAYMENTS

All payments are securely processed through third-party providers such as Stripe.

We do not store full payment card details on our systems.

BOOKING SYSTEMS

We use third-party scheduling platforms such as Acuity Scheduling to manage bookings.

When you make a booking, your information may be processed through these systems.

SHARING YOUR INFORMATION

We may share your personal information with:

• Payment providers (e.g. Stripe)
• Booking systems (e.g. Acuity Scheduling)
• Service providers (e.g. email platforms, analytics tools)

We only share information where necessary to operate our business.

We do not sell your personal data.

DATA RETENTION

We retain your personal information only for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes

YOUR RIGHTS (UK & GDPR)

If you are located in the UK or EU, you have the right to:

• Access your personal data
• Request correction or deletion
• Object to or restrict processing
• Withdraw consent at any time

To exercise these rights, please contact us at:

contact@cheekystudio.uk

COOKIES

We use cookies and similar technologies to improve your experience and analyse website usage.

You can control cookies through your browser settings.

SECURITY

We take reasonable steps to protect your personal information.

However, no system is completely secure, and we cannot guarantee absolute security.

THIRD-PARTY LINKS

Our website may contain links to third-party websites.

We are not responsible for their privacy practices.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time.

Any updates will be posted on this page with a revised “Last updated” date.

CONTACT

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Cheeky Studio

D009 Tradestars

415 Wick Lane

London, E3 2JG

United Kingdom

Email: contact@cheekystudio.uk

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