Booking Policy

We get it — life happens. If you need to cancel, please notify us by email at contact@cheekystudio.uk at least 14 days before your workshop date. Cancellations made within this window are eligible for a refund, minus a £20 administration fee. Cancellations made less than 14 days before your booking are non-refundable.

Once your refund has been approved, it will be processed back to your original payment method within 10 business days. Please allow additional time for your bank or card provider to complete the transaction. If 15 business days have passed since your approval and you haven't received your refund, get in touch at contact@cheekystudio.uk and we'll look into it.

Need to move your date? No problem — as long as you let us know at least 7 days before your booking. Rescheduled sessions must take place within two weeks of the original date, and rescheduling is permitted once only. After this point, we're unable to offer further rescheduling or refunds.

Bookings for groups of four or more are non-refundable and cannot be rescheduled. Please make sure your dates are confirmed before completing your booking.

Gift cards have no expiry date and are non-refundable. Can't make it? No problem — gift cards are transferable, so you can pass it on to someone else to use.

Workshops are planned to be completed within the scheduled session time. If you need a little extra time, additional studio time is available at £20 per hour.

This is subject to availability and can be arranged with the team during your session.

Every booking secures a dedicated spot in our studio. When cancellations or rescheduling happen at short notice, it's difficult to fill that space — which means a lost opportunity for someone else. We appreciate your understanding, and we'll always do our best to be flexible where we can.