Cheeky Studio

Booking Policy

Welcome to Cheeky Studio!
Our refund and cancellation policy is as follows:

1. Cancellations
   
   
   • If you notify us via email at least 14 days before your booking, we can issue a refund, deducting a £10 administration fee.
   Please note that cancellations and refunds are not permitted for bookings made less than 14 days before a workshop.
   
2. Refunds
   
   • Once your refund is approved, it will be processed back to your original payment method within 10 business days.
   • Please note that it may take additional time for your bank or credit card provider to complete the transaction.
   • If 15 business days have passed since your refund was approved and you haven’t received it, please contact us at contact@cheekystudio.uk.
     
3. Rescheduling
   
   • You may reschedule your workshop up to one week before your booking. Rescheduled bookings must be made within two weeks of the original date, and rescheduling is permitted only once.
   • After this point, we cannot offer refunds or reschedule your booking.
     
4. Group Bookings (4 + people)
   
   • Bookings for groups of more than 4 people are non-refundable and cannot be rescheduled. Please ensure your dates are confirmed before booking.
     
5. Gift Cards
   • Gift cards are non-refundable.

Why this policy?
Each booking secures a spot in our workshop. When cancellations or rescheduling occur, it can be difficult to fill the space at short notice, resulting in a lost opportunity for another customer.

We appreciate your cooperation.

If you have any questions, feel free to contact us at contact@cheekystudio.uk.